Shipping & Delivery
We process orders on daily basis from Monday to Friday except public holiday. Usually courier company takes 3-5 working days to deliver to Peninsular and 6-8 working days to East Malaysia.
Order received by 9am will be processed on the same day. Order received after 9am will be processed on next working day.
Pls expect some delay during weekend, public holidays and Mega Campaign day.
Delivery maybe suspended in selected EMCO area as listed by Government. Please contact us for more info if that happens.
Once your order has been processed, you will receive an email from us. You may track and trace your order from the link attached in the email for your parcel status.
It is your responsibility to ensure the correct delivery address details have been entered at the time of placing order. OKBB is not liable for any associated with resending an order due to delivery address details being incorrect.
All un-attempted parcels will be returned to OKBB warehouse. Resending cost will be charged for the next delivery arrangement based on our standard delivery charge.
For Further Inquiries, Please Contact Our Customer Careline For Assistance :
1300 22 3311 or [email protected]
from Monday to Friday, 9am to 6pm
(Closed on Public Holiday).